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HP Recommended
HP Ink wireless 415 printer
Microsoft Windows 10 (64-bit)

HP 415 connects only to 2.4G and not to 5G WIFI.  Please suggest suitable drivers for 5

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

The HP Ink Tank 415 printer supports 2.4GHZ wireless operations only, the hardware does not support and cannot connect to a 5GHz wifi.

 

This is not a matter of driver, the printer doesn't support a such.

 

You may find its specifications listed below:

 

Spoiler
Wireless operations are compatible with 2.4 GHz routers only;

 

https://www8.hp.com/h20195/v2/GetPDF.aspx/4AA7-1016EEP.pdf

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

The HP Ink Tank 415 printer supports 2.4GHZ wireless operations only, the hardware does not support and cannot connect to a 5GHz wifi.

 

This is not a matter of driver, the printer doesn't support a such.

 

You may find its specifications listed below:

 

Spoiler
Wireless operations are compatible with 2.4 GHz routers only;

 

https://www8.hp.com/h20195/v2/GetPDF.aspx/4AA7-1016EEP.pdf

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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