cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
82
Flag Post

Solved!

HP 415 connects only to 2.4G and not to 5G Wifi

HP Recommended
HP Ink wireless 415 printer
Microsoft Windows 10 (64-bit)

HP 415 connects only to 2.4G and not to 5G WIFI.  Please suggest suitable drivers for 5

1 REPLY 1
Level 17
Level 17
30,371 30,087 5,191 12,038
Message 2 of 2
Flag Post
HP Recommended

Hi,

The HP Ink Tank 415 printer supports 2.4GHZ wireless operations only, the hardware does not support and cannot connect to a 5GHz wifi.

 

This is not a matter of driver, the printer doesn't support a such.

 

You may find its specifications listed below:

 

Spoiler
Wireless operations are compatible with 2.4 GHz routers only;

 

https://www8.hp.com/h20195/v2/GetPDF.aspx/4AA7-1016EEP.pdf

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation