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‎02-14-2026 04:40 PM

HP Recommended

Setting up my brand new office jet pro 8610 printer and absolutely cannot get past the setup cartridge screen!! I do not have the original cartridges that came with the printer and bought new ones and it WILL NOT work!! No work around? Really? 

I've tried partial reset, semi-full reset and hard reset via power cord and this piece of junk still requires the original "setup cartridges" .... what kind of junk design is that??!!

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1 REPLY 1

‎02-14-2026 08:57 PM

HP Recommended

Hi @BC311 

You could need to select the option for Trade at OOBE from System Configuration Menu.

 

Maybe you can try the steps from the next video: >> Officejet SETUP cartridges error

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

 

 


@ferRX / I am a volunteer posting answers on my own time.
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