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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HP 9015 connects but does not print
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02-23-2023 03:47 PM
• Printer is connected via wi-fi.
• Successfully prints from phone and other computer
• Properties dialog shows device is working
• When printing test page from PC, printer sounds normal until time when paper usually loads ... then nothing
• HP Print doctor and Windows troubleshooter don't find anything unusual
• Virus scan is clean
I have tried all the following:
• Reinstalled printer several times after purging old installations and drivers
• rebooted printer (cold), PC and network
• Could not access Microsoft Store for new downloads ... link stalls .. so the driver is probably the original Windows driver which was was working well for the past several years.
- no known recent Windows updates
Net result - can't print from Windows 10 PC.
PLEASE HELP
Solved! Go to Solution.
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