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HP Recommended
Microsoft Windows 11

hi,

After trying to print via the HP Click software version 4.0, the network on the computers is turned off. Only after the computer is rebooted does the network come back on, but it is still not possible to print 'cause the network again turns off

Installing an old version after restarting the software automatically updates to the new version.
Is there a way to fix it?

3 REPLIES 3
HP Recommended

Welcome to the HP Support Community! We're stoked to have you on board!

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running!

 

Best regards,

darkmaniac0007
I am an HP Employee

HP Recommended

hi, 

the printer model: HP DesignJet XL 3600 PS MFP

HP Recommended

Mein Plotter T795. Verbindung mit HP Click bricht ständig ab.

Bitte um Hilfe!

Danke!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.