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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP Color LaserJet flow MFP M880
Microsoft Windows 10 (64-bit)

hi guys , i  have a  HP Color LaserJet flow MFP M880 enterprise printerin my organisation the previous  admin  had left the device with preboot password on the machine and now i am unable to upgrade firmware , i have done reset but now i am unable to login as administrator in the ews  page. need help

1 REPLY 1
HP Recommended

Can you access Service tools menu from the preboot menu?




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