• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
M479

Dear Community,

you know, that the fax machines print the first page of your fax document on the transmitting report after fax has been sent.

The HP Machines shrink it so that one page fits on the report.

Is there any possibility in the configuration of the machine, so that the machine will print it in 1:1 size ( wtih some loss at the bottom of the page naturally).

The problem is, that the cumstomer had a Brother machine before and this Brother machine printed it 1:1.

So can I configure the HP machine that it will print the image on the fax report 1:1 too?

 

Thank you

1 REPLY 1
HP Recommended

Hello,

 

Hope you are well,  the printer was designed to get the faxes going thru that way,  unfortunately it is programmed to get the page fit, no settings for that feature in this model of printer. 

 

 

Regards,

I am an HP employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.