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‎02-14-2022 08:26 AM - edited ‎02-14-2022 09:13 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Laser Jet MFP M479dw. Driving me totally mad. The problem started with win 10 update (from Win7 Pro). Initially all was working fine under Win 10 64bit. The Printer is connected "only" via USB to desktop PC.  NO Lan connection to printer from desktop, No Wifi connection to Desktop either. All of a sudden the printer decided to just not print at all, after downloading more updated drivers for Win 10 from the HP support page, I just got error message saying would not print or printer not found,  yet the printer would started to  print!

So I thinking the the printer may have got confused, I decided to clear out all previously installed drivers and found this "HP Smart" link on the HP site! So is this a Wireless Utility? What is it? An app from microsoft  apparently, Anyhow i installed this in the hope it was the answer to my problems but no. It was after installation yesterday all working fine, printed via USB, Scanned Via and everything else, today every time I call for a print I get and error....

"PRINT"

default settings

Communication between browser and printer lost!

 

Its a USB printer!!!

All i want is standard drivers so i can print scan and copy via USB. PLEASE can anyone point me in the direction of the correct drivers out of the proliferation of drivers on this page please. I have tried some all to no avail  Thank you!

 

https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-mfp-m478-m479-series/19202514...

 

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