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‎06-20-2024 03:35 PM

HP Recommended

I'm setting up a printer that my mother got from a friend of hers. He has no use for it and it belonged to his late wife, is there anyway to clear the information that's connected to the printer from the previous owner?

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1 REPLY 1

‎06-20-2024 06:59 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try a reset to factory defaults, this resource shows how it's done:

https://www.youtube.com/watch?v=4Xo9-0xSaog

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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