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- HP Deskjet 2700 Factory Reset? Can't get into EWS
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03-30-2021 12:53 PM - edited 03-30-2021 02:07 PM
Hi all,
I cannot get into the EWS admin side of my printer after resetting the Wifi connection on it. Regardless of what I enter, whether it's the password I set at the time, or the PIN code on the inside of the ink tray, it won't let me log into any of the pages "for great security", and there appears to be no way to reset it
Is there an easy way to do this?
UPDATE: Managed to power cycle the printer a few times, add it/remove it/add it/remove it, and somehow now it's accepting my password again. First thing I've done is to disable/clear the password in case it decides to change its mind again... still incredibly infuriating though...
Solved! Go to Solution.
Accepted Solutions
04-02-2021 06:04 AM
@Radharc71, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
04-02-2021 06:04 AM
@Radharc71, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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