HP Deskjet 3630 - cannot set up to wireless, also not showing in HP app

[darrenace]

I have a new wireless router.  Everything has been set up except the printer.

Two issues:

1.When adding the password from the router, I always get the error message that the password is not correct.

2. When in the app & trying to add printer, it cannot find the printer.  Hence, can not proceed with the app for set up.

Very frustrating but I hope someone has a simple solution

[ferRX]

Hi @darrenace 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=y-DScLWNoXk&ab_channel=CopyPrintScan

• [video]

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.