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HP Recommended
HP Deskjet Ink Advantage 4640 e-All-in-One Print and Scan Driver and Accessories
Microsoft Windows 7 (64-bit)

I downloaded

HP Deskjet Ink Advantage 4640 e-All-in-One Print and Scan Driver and Accessories

 which is

DJ4640_188.exe

but get the error "cannot open output file"

I tried the previously suggested solutions but no success

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@nb726, Welcome to the HP Support Community!

 

I see that you are trying to install the printer software on your Win PC. Let us try these steps:

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

Check if your security software is blocking the download. Try on a different browser like Google Chrome or Firefox.

 

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@nb726, Welcome to the HP Support Community!

 

I see that you are trying to install the printer software on your Win PC. Let us try these steps:

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

Check if your security software is blocking the download. Try on a different browser like Google Chrome or Firefox.

 

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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