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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2021 07:52 AM

HP Recommended
Product: Laser Jet Pro M201dw
Operating System: Microsoft Windows 10 (64-bit)

Since upgrading to Windows 10, HP Digital Imaging Monitoring (32 bit) for my Laser Jet Pro M201dw won't run when the computer is restarted. There is a window that shows the progress of it's installation, but then another window pops up which states that it can't be installed. I press the cancel button, the progress reverses, and then restarts. To stop it, I have to open the task manager to end the task. Not knowing whether it would help, I checked for updates for my printer, but there are none. I'm pretty sure that support for this printer has ended, but when I had Windows 7, I was always able to check how much toner was left, even after support for this printer had ended. Now I'm forced to have to guess when it's low, unless I'm wrong and it runs out before my guessed time occurs.

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