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- Re: HP ENVY Photo 7855 setup cartridges
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11-30-2020 09:47 AM - edited 11-30-2020 05:04 PM
As per the other threads I a purchased a HP ENVY Photo 7855. The box was thrown away with the setup cartridges. I have tried the recommendations posted in the form. Can someone please help with the method to remedy this
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Accepted Solutions
12-01-2020 05:50 AM
@Flipb18b, Welcome to the HP Support Community!
We will have to perform a reset on the printer to bypass the use of setup inks.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
12-01-2020 05:50 AM
@Flipb18b, Welcome to the HP Support Community!
We will have to perform a reset on the printer to bypass the use of setup inks.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
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