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HP Recommended

HP Envy 4510 

when i send a print job to it 

it says paused and stays that way 

tried unplugging, clearing the job, resuming the job

Still goes to pause when i try to print.

this has been g

1 REPLY 1
HP Recommended

@karen1485, Welcome to the HP Support Community!

 

I understand you are not able to print. Let us try these steps to resolve this issue:

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Restart the wireless router, the printer, and the PC

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.