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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hi, I have encountered a new problem with my HP printer. For about a week now it has been listed as driver unavailable, please see screenshot below. I have uninstalled the printer, completely removed the driver package, redownloaded the HP smart software and attempted to reinstall the printer but come back to this issue each time. I have other computers in the house that see the printer fine and print correctly and the printer has the latest firmware installed.
Any advice on what to try next would be great please
HP Recommended
Hi,
Please ensure your operating system is fully up to date and then check if you may see any difference.
Be sure to repeat checking for updates till the check returns that no further updates are available:
https://support.microsoft.com/en-us/help/4027667/windows-10-update
Once done, try reinstalling the HP Smart app and check for any difference.
Shlomi
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