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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
vlynch
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HP Envy 7855 Photo printer is stuck on the first bubble of the start up sequence

HP Recommended
HP Envy Photo 7855
Microsoft Windows 10 (64-bit)

My HP Envy 7855 Photo is stuck on the first bubble of the start-up sequence. I have tried resetting by following all instructions - unplug, remove cartridges and plug, press power button and hold, restart modem, etc. Nothing seems to get it to reset.  Is there a factory reset button or any way to fix this? My pc won't even recognize the printer when I connect it directly since it is stuck so I can not update firmware 

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