HP Envy Photo 7134 - No Setup Cartridges

[MartinM74]

I have been given a brand new HP Envy Photo 7134.  The printer has never been used, but the set up cartridges have been lost.

I have purchased new cartridges form HP, but cannot pass the requirement to use Setup Cartridges when setting up the printer.

I understand that there may be a workaround that resets the printer to allow it to accept the standard cartridges purchased.

Many thanks in advance,

Martin

[Echo_Lake · Accepted solution]

@MartinM74

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I understand you are receiving a "use setup cartridges" error. We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping