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One of my 2 Win 10 pcs suddenly only prints Monochrome on HP Envy 4520 inkjet. Other PC works fine.
If in MS Photos I select color, the app reverts to to Monochrome.
Windows 10 Home 1909 OS Build 18363-1082
Microsoft Photos 2020.20090.1002.0
© 2020 Microsoft Corporation
Session Identifier: ZSFpJ5KpIEypdLjf.26
Trouble started Sept. 26, 2020
Printer passes diagnostics ok. I have followed HP diagnostics, removed printer, downloaded new full copy of setup software,
tried other applications, including MS Word, Corel Photo Paint, etc.
Has something in a very recent Windows patch possibly caused this?
Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:
Be sure to restart your PC and allow the utility to complete the process, then check for any difference.
Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.
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