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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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My Laserjet Pro 100 MFP won't scan. Printing is fine. It is connected wirelessly. I have never succeeded in getting the scanner to work.
I believe I've found what may be the problem.
Print & Scan Doctor find the device but provides different IP addresses for the *printer* and the *scanner*. The scanner's IP address is in the 169.254 range meaning it's not getting an address from the DHCP server.
Where can I change this or is the scanner faulty?

 
 
 
 
 
 
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