• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎11-21-2024 10:58 AM

HP Recommended
Product: HP LasertJet 1606dn
Operating System: Microsoft Windows 11

I have followed the steps recommended by HP:

 1. Power off printer and unplug power

 2. Plug power cable in and power on printer

 3. Plug USB into laptop USB port

 

The printer appears and I was able to install the HP driver from Windows. The issue is that it showing offline even though the printer is powered on. User can print a test page from the printer physically but printer is offline on the computer.


It is a new computer with Windows 11.  Is there a known issue with this printer and Windows 11?

I am not able to download and use the printer drivers from HP as they are flagged by my company as malware.

Reply
2 REPLIES 2

‎11-21-2024 12:07 PM - edited ‎11-21-2024 12:08 PM

HP Recommended

Use the p1100 windows 10 64 bit drivers.  It includes the 1606

https://support.hp.com/au-en/drivers/hp-laserjet-pro-p1606-printer-series/model/4110409

 

let me know if a problem.

 

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Reply
Was this reply helpful? Yes No

‎11-21-2024 12:24 PM

HP Recommended

Hi - thank you for responding, unfortunately we are not allowed to download the HP drivers as they are constantly flagged as malware and quarantined automatically. Please advise.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.