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Microsoft Windows 10 (64-bit)

Hi,

 

I have purchase HP Laserjet M26nw Printer and unable to install Printer Driver to Microsoft Surface Pro X showing Below Error

 

A Problem occurred while preparing to install software to your system please restart your computer and run this installer again if the problem persisted  please check the product support web site for your product

 

again again showing same error 

1 REPLY 1
HP Recommended

Hi @opdubey,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing driver issues with your HP Laserjet M26nw Printer.

 

Please follow the steps listed in this weblink to install the windows built-in drivers.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up” on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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