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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-19-2019 12:45 PM

HP Recommended
Product: HP LaserJet Pro MFP M130fn
Operating System: Microsoft Windows Server 2012

I downloaded the drivers for a HP LaserJet Pro MFP M130fn. I selected Windows Server 2012 R2 as the operating system.  The file I downloaded was named, "LJM129-M134_UWWL_4-1_UW_4_1_Basicx64_44.1.2550.exe".  While running this installer as an Admin on the Windows server (our print server) it extracted, then said this operating system is not supported for this driver. 

 

This has to be an error in the driver package, right? I have triple-checked that I am downloading the proper driver from HP.com.

 

Error during installError during install

The print server's event viewer shows this information message:

************

Windows Installer installed the product. Product Name: HP LaserJet MFP M129-M134 Basic Device Software. Product Version: 44.1.2550.17198. Product Language: 1033. Manufacturer: HP Inc.. Installation success or error status: 0.

**********

I suspect the status of 0 means it failed.

 

 

PS: I opened a support case with HP.  I called with my case number and they transferred me four times. The last transfer dropped my call. This is how it is almost every time I call HP.  It's like "amature hour".  I am so fed up with their support.  Maybe I can get better assistance from my peers in this forum.

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