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HI I HAVE A HP OFFICEJET PRO 8710 . THE PRINTER HAS A PROBLEM THE SCANING ANG PRINTING SEND A BLACK PAGE NOT IMAGEN
Welcome to the HP support community.
It is printing black pages while copying or while printing from the computer?
Check the scanner bar functionality: partially lift the scanner lid, and then press the Copy button or icon. If the scanner light does not illuminate or move across the glass.
Perform a power reset
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
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