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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
SonoraRick
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HP Office Jet Pro 8720 can't print protected PDF

HP Recommended
HP Office Jet Pro 8720
Microsoft Windows 10 (32-bit)

HP Office Jet Pro 8720 can't print protected PDF, but can print other documents in PDF, Word form all right.

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Dragon-Fur
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@SonoraRick 

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Welcome to the HP Community.

Be Aware:

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What you can do depends on the type of protection attached to the PDF file.

 

Possible solution here:

How to Remove a Password From a PDF File 

 

What else?

Search on the 'net for help based on the type of protection attached to the file.

 

and / or

Check at the Adobe Community for what others are saying and have done.

 

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

  • HINT:  Watch out for and UNCHECK unwanted extra software
  • Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

 

Adobe Acrobat Reader Learn & Support

Acrobat Reader DC Help

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications)

HP OfficeJet Pro 8720 All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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