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I don't know how to keep my regular phone calls from being picked up by the fax after 2 rings, which does not allow people to leave me a voicemail.  Also, I don't know how to set up my HP Office Jet Pro 8028 to answer a fax when I am not in my office.

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@Victor1951 

 


@Victor1951 wrote:

1.  I don't know how to keep my regular phone calls from being picked up by the fax after 2 rings, which does not allow people to leave me a voicemail. 

2.  Also, I don't know how to set up my HP Office Jet Pro 8028 to answer a fax when I am not in my office.


 

1.  Change the number of rings used by the Fax to more than the number of rings used by the Answering machine.

2.  Set the Fax pickup to Automatic.

 

Fax is one of the most well documented features on the printer.

 

There is a full chapter in the  User Guide

Chapter 4 - Fax - Starting on Page 54

For example,

Set the Answer mode - Page 68

Change the number of rings -- Page 69

 

There is additional Fax help in Category Troubleshooting > Select Topic Fax, and in Category How-to > Select Topic Fax

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8028 All-in-One Printer 

 

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