HP OfficeJet Pro 9015e All-in-One Printer shows OFFLINE

[USER20231301182]

So what is really going on with the Offline Issue?  I've tried all the suggestions and they aren't working.  Hell I spent 13 years working for the HP printing division......I know how to setup and connect a printer.  This all started the end of 2022 after some software or firmware "update"  at this point its a brick and I want an Epson.

[Nal_NR]

Hi @IneedanEpson,

Welcome to the HP Support Community. 

I'd be happy to help you! 

HP Easy Start provides guided setup and drivers for your HP printer. HP OfficeJet Pro 9010 EasyStart Printer Setup Software – Offline Use Only. Click here

Troubleshoot a 'printer offline' status using your Windows computer.

Set the default printer

• Set your printer as default on your Windows computer to make sure print and scan jobs use the correct printer.
• In Windows, search for and open Printers & scanners.
• Make sure the box next to Let Windows manage my default printer is not checked.
• From the list of printers, click your printer name, and then click Manage. If there are multiple printer names that match yours, select the printer that is idle or online.
• 
• Under Manage your device, click Set as default.
• 
• Check Windows Function Discovery services
• Make sure Function Discovery services start automatically and are currently running.
• In Windows, search for and open Control Panel, and then click View devices and printers.
• Right-click your printer, select Printer Properties, and then click the Ports tab.
• Look for a WSD port in the list.
• If there is no WSD port, do not continue with these steps. Print a Network Configuration Page, create a manual IP connection in the printer EWS, and then add a Standard TCP/IP printer port in Windows.
• If there is a WSD port, make sure the check box is selected, and then continue with these steps.
• 
• In Windows, search for and open Services.
• Find Function Discovery Provider Host and Function Discovery Resource Publication in the list.
• For both, make sure the Status is Running and Startup Type is Automatic.
• 
• If one or both items have a Manual Startup Type or is not running, right-click the item, and then select Properties. Change the Startup Type to Automatic, click Apply, click Start, and then click OK.
• Close the Services window.

Click here for further assistance. 

Hope this helps! Keep me posted for further assistance.
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