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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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HP OfficeJet pro 8720 "Driver unavailable"

HP Recommended

I have a 64-bit Spectre x360, 8th gen i7, i haven't be able to print from this laptop onto my OfficeJet 8720 wirelessly. On my printers page it says the driver is unavailable. I have tried uninstalling it and the like, still nothing. Please help me, thank you. (i recently saw another post about this but it is very outdated, and the links no longer exist.)

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HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-officejet-pro-8720-all-in-one-printer-...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=bx9Jy-fIDWE

https://www.youtube.com/watch?v=PeX9lD7HPg8

https://www.youtube.com/watch?v=HqHf2xQhYJ8

 


Hope that helps.



I am an HP Employee
Although I am speaking for myself and not for HP.
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