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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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APJB75
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HP Officejet 8720 full reset

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Officejet 8720

Hi,

 

I have a 8720 that I need to fully reset as the WiFi was disabled at setup.

 

I have so far tried a full factory reset from the menu's and when logged into the web interface there is no option to re-enable with no joy, all the answers I can find in these forums ends with a HP rep sending private messages so could do with some help please.

 

Thanks

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Kumar0307
HP Support Agent
HP Support Agent
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@APJB75, Welcome to the HP Support Community!

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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