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HP Recommended
HP Photosmart 4520
macOS 10.14 Mojave

So, unable to print with my HP 4520 AIO.

 

Uninstalled from laptop.  Went to HP Support to reinstall and was informed that no software or driver is available for the macOS 10.14 Mohave.

 

Printer is useless!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@MeanBone, Welcome to the HP Support Community!

 

Installing driver using Apple Software update may resolve this issue.

 

1.) Use the steps available here to update the software on Mac.

2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

5.) Click the plus sign, click Add Printer or Scanner, click the printer name.

6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

Select the name of your printer in the Use menu

7.) Try to print.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

So, is there a way to regain the driver/software?

HP Recommended

@MeanBone, Welcome to the HP Support Community!

 

Installing driver using Apple Software update may resolve this issue.

 

1.) Use the steps available here to update the software on Mac.

2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

5.) Click the plus sign, click Add Printer or Scanner, click the printer name.

6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

Select the name of your printer in the Use menu

7.) Try to print.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

HP Recommended

It worked!!

 

Thanks!

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