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HP Recommended

My HP Photosmart C310 is idle or paused, how can I print?

 

1 REPLY 1
HP Recommended

Hi @Ananbel71 

Sometimes this could happen when there is a paper jam in the printer.

 

Please follow steps from the next video to remove a paper jam:

>> https://www.youtube.com/watch?v=MWKt87qBf-Q&ab_channel=HPSupport

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.