HP Photosmart Premium C410 prints extremely slowly

[tcrltd]

I have the same problem as the OP in this thread: https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/HP-Photosmart-Premium-C410-prints-really-...

Printing is extremely slow (ie 1 ppm) since the last few months (probably due to a windows update). 

I have tried the following:

1) reset the printer

2) removed and reinstalled the printer driver and software

3) completed a fresh install of windows 10 (v1909) and fresh install of the drivers from the HP website

but the printer still prints very slowly.

I have also tried on a fresh install of windows 7 (same computer) and the printing is fine (normal speeds), which makes me think this is a windows 10/HP driver compatibility issue?

[sandytechy20]

@tcrltd

Welcome to the HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[tcrltd]

Hi,

I have tried that but still have the same issue. I have tried it with a fresh install of windows 10.

[sandytechy20]

@tcrltd

This might require remote access to the computer to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.