When I open the Printer Assistant Shortcut on my desktop it no longer gives me the option to SCAN. It did this for years. The connection is wireless and the printer is working fine...I can scan from the printer to the computer but that only lets me scan as a .jpg and I want to scan as a PDF which the desktop assistant allowed me to do. Can anyone advise please.
Thank you for the quick reply. I ran this .exe. It scanned but then when I clicked on TEST SCAN it says it does not recognize the scanner in the printer. The HP Assistant still does not have an option to scan from the PC desktop.
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