HP Printer cancels jobs when my computer goes to sleep.

[MitchellMan]

When I begin a print job (through Microsoft Edge print dialogue then running through HP Smart), if my computer goes to sleep prior to the print job's completion, the print job cancels:

1. Is there an error occurring that prevents the printer from receiving the command all at once?
2. Is continuous communication required?
3. Do I need to prevent my computer from sleeping while a print job is active? How would I do that?

[sandytechy20 · Accepted solution]

@MitchellMan 

Welcome to the HP support community.

I understand that you are unable to print, I am glad to assist you.

Use HP Print and Scan Doctor to fix connectivity and printing issues.

Download HP Print and Scan Doctor.

• Run HPPSdr.exe from the download location on your computer.
• Once HP Print and Scan Doctor opens, click Start, and then select your printer.
• If your printer is not in the list, turn it off and on, and then click Retry.
• If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
• If a screen prompts you to turn on printer updates, click Yes.
• If a screen prompts you to make your printer the default printer, click Yes.
• Try to print.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.