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HP Recommended
HP Color Laserjet Pro MFP M281fdw
Microsoft Windows 10 (64-bit)

I am using HP Scan to scan to email. When I open the HP Scan application it is very small ( 3" X 5".) I cannot see a way to enlarge the window. HELP please.

15 REPLIES 15
HP Recommended

HI @Gail19 ,
Welcome to the HP Support Community!

 

Please upload a screenshot of the entire screen (including the HP Scan window) here.

 

Keep me posted.
Andreas


I'm not an employee of HP, I'm as volunteer here.
         
HP Recommended

I don't know how to reduce the size of the screenshot-- it is too large to send

 

I figured it out.

HP Recommended

Screenshot (2).png

HP Recommended

How to start HP Scan

  1. via the desktop icon
  2. Start > HP > HP Scan

?


I'm not an employee of HP, I'm as volunteer here.
         
HP Recommended

This doesn't work-- it opens small.

HP Recommended

Sorry, I would like to know how to start the "HP Scan" app

 

 


I'm not an employee of HP, I'm as volunteer here.
         
HP Recommended

start/ HP/ HP ColorLaserjet MFP M278- M281= HP Scan

HP Recommended

right-click on HP Scan > More > Open file location >

now you see C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP\HP ColorLaserJet MFP M278-M281

the shortcut: HP Scan > right-click > Properties

In Run: "Normal window" << you can change to "Maximized" > OK or Apply

then test > double-click on this shortcut.
Is the App HP Scan displayed larger?


I'm not an employee of HP, I'm as volunteer here.
         
HP Recommended

It was the same small size

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