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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP OfficeJet Pro 9015e
Microsoft Windows 10 (64-bit)

HP Smart was already installed on my Windows 10-64 bit laptop and when I start my printer setup, the app searches, finds, and displays my printer with an online status and the correct IP address.  Once I select my printer I get a warning to Select a Different printer.  I've set up the printer manually where it's recognized in Control Panel by the OS, but it won't print, scan, or do any other functions unless I can set it up in HP 'Smart'.  Any help is appreciated.

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