HP Smart Tank 7600 series E2F92B printing error

[rmxart]

HP Smart Tank 7600 series E2F92B printing error. I uninstalled HP printer and Smart print software and reinstalled both. But still not printing from Office 365. I can print online pages, just not Office 365

[Garp_senchau]

@rmxart, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you're facing issues with printing from Office 365 using your HP Smart Tank 7602, yet able to print online pages, follow these troubleshooting steps:

Check Default Printer:

• Ensure that your HP Smart Tank 7602 is set as the default printer on your PC.
• Go to "Devices and Printers" in your Control Panel and see if the printer is set as default. If not, right-click on your printer and choose "Set as default printer."

Print a Test Document:

• Test print from other non-Office 365 applications, like WordPad, to determine if the issue is only with Office applications.

Update Printer Drivers:

• Check if there is an updated printer driver available. This can be done through the HP Support website.
• If available, download and install the latest drivers for your printer model.

Check Office 365 Connectivity:

• Verify that you are properly signed into Office 365 and that it is fully updated.
• Check if Office 365 requires any additional permissions or settings for printing.

Run Office Repair:

• Go to "Control Panel" > "Programs" > "Programs and Features."
• Select "Microsoft Office" from the list and click "Change," then choose "Repair" and follow the on-screen instructions.

Print Spooler Service:

• Sometimes, the print spooler service may need a restart. You can do this by opening the "Services" application, finding "Print Spooler," then stopping and starting it again.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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