While setting up my new HP ENVY 6302 printer with my IOS device, it asked me to create hp account and email was created with [Personal Information Removed] (hp.com was appended by app, I dint had option to create hp account with my other email provider e.g. with gmail)
So now I trying to login to HP smart account for the first time and it sends verfication code to my hp email (xxxx
If you have issues, I'd suggest you remove and add the web services and reset the Smart Account. Enter the printer IP address(Refer to the document Printing a Network Configuration Page to know how to get the printer IP address) in a web browser and navigate to the "Web Services" section of the web page. Remove and then re-enable web services. A page titled “Congratulations” prints with your printer claim code. Now, create a new HP Smart Account.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".