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‎06-26-2021 10:23 AM

HP Recommended
Product: HP 3760 Deskjet printer
Operating System: Microsoft Windows 10 (64-bit)

HP 3760 all-in-one printer and Windows 10 laptop.

 

Hi,

I've just bought the HP 3760 printer and I'm trying to download and install the HP Smart app to carry out the setup.  When the Microsoft Store window opens for this app and I click on the 'Get' button, nothing happens.  No error messages appear either.  From reading other recent posts, I understand there has been a problem with the Microsoft Store recently - is this still the case?

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-29-2021 12:25 PM

HP Recommended

@bruce2210

 

Welcome to the HP Support Community.

 

You'll have to check with the Microsoft Support regarding that.

 

Meanwhile you download the drivers from here: https://support.hp.com/gb-en/drivers/selfservice/hp-deskjet-3700-all-in-one-printer-series/8954253/m...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

View solution in original post

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1 REPLY 1

‎06-29-2021 12:25 PM

HP Recommended

@bruce2210

 

Welcome to the HP Support Community.

 

You'll have to check with the Microsoft Support regarding that.

 

Meanwhile you download the drivers from here: https://support.hp.com/gb-en/drivers/selfservice/hp-deskjet-3700-all-in-one-printer-series/8954253/m...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

Was this reply helpful? Yes No
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