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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

HP Smart app will not download to HP ENVY PC

HP Recommended
HP ENVY Photo 7855
Microsoft Windows 10 (64-bit)

The HP ENVY PC setting for the ENVY 7800 printer indicates "Driver is unavailable. This same printer will scan to this PC. I tried several times to download HP Smart for MS store but it will not launch. How else might I get this app or drivers for this printer?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@VetNut 

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:   

 

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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