HP Smart

[MajNav]

Just trying to find out why HP Smart will no load on my computer.  Just got an HP Envy Inspire 7900e and tried to load from the Google Store but every time  I do, I get that HP Smart will not load at this time.  That time period has be at all hours over the past 5 days.  Is there something I am missing?  I have an HP account and have been using HP Smart for a while with my other HP printers.  And since there is no one to "talk" to, I am rethinking my new purchase.  

[Dragon-Fur]

@MajNav 

Welcome to the HP English Community --

"No One" - All alone

At least some new purchase HP printers are accompanied by a brief time period (two weeks??) when you can contact HP Support for help to set up the new printer.  True - there might be geographic, day or time limits, or other restrictions.

 USA / Canada >   HP® Customer Support - USA

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 Google App Store - You are perhaps trying to install HP Smart on an Android device.

HP Smart is not compatible with all Android versions.

For Android

 Google Play Store - HP Smart

Compatibility

Requires Android

9.0 and up

and / or

Consider Mopria Print / Scan (Information provided later in this message) or the HP Print Service Plugin

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Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

ENVY Inspire 7200, 7200e series: ENVY Inspire 7210r ENVY Inspire 7220, 7220e ENVY Inspire 7221, 7221e ENVY Inspire 7224e ENVY Inspire 7252e ENVY Inspire 7255e ENVY Inspire 7258e ENVY Inspire 7900, 7900e series: ENVY Inspire 7920, 7920e ENVY Inspire 7921, 7921e ENVY Inspire 7924e ENVY Inspire 7925e ENVY Inspire 7955e ENVY Inspire 7958e

HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct Samsung Print Service Plugin Mopria Print Service

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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

 HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

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Content Reference(s)

User Guide - HP ENVY Inspire 7200e series - HP ENVY Inspire 7900e series

 Mopria Print & Scan – Designed for Android

 Print From Android 8 and Higher FAQ

Download / Install the Mopria App for Android

 Google Store > Mopria Print Service App

Troubleshoot printing issues with Mopria Print Service (Android)

Video

Mopria Scan:  This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder.  No account created, No sign-in needed.

  Scan a 2-sided document on any printer with Mopria Scan

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Inspire 7900e series  

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"