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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-12-2021 01:39 PM

HP Recommended

Beim HP Doktor kommt bei mir lediglich ein Problem mit dem Druckkopf. Mehr findet man nicht,. 

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‎01-12-2021 02:32 PM

HP Recommended

HP Print and Scan Doctor 5.5.2

 

Ich kann bei mir auswählen.

1) Druck korrigieren

2) Fehlerbehebnung beim Scanen

 

Wenn ich 2) wähle bekomme ich den Hinweis, dass das Softwarepaket (HP Solution Center) nicht vollständig installiert ist.

 

Jetzt gebe ich Software installieren an und ein Flash Player wird installiert.

 

In msconfig Autostart und Dienste Adobe Upgrade Dienst deaktivieren.

 

 

 

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‎01-12-2021 02:41 PM - edited ‎01-12-2021 02:43 PM

HP Recommended

On my notebook (W10), HP Print and Scan Doctor (Dutch version) does notice that Adobe Flash is missing. It tells me to install Flash by visiting the Adobe website. HP Print and Scan Doctor does not install Flash by itself as it does in your case.

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‎01-12-2021 02:44 PM - edited ‎01-15-2021 06:08 PM

HP Recommended

.

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‎01-13-2021 09:21 AM

HP Recommended

I got an easy solution for the problem, I've noticed that the scaning program is not requiring flash, so you just need to find the .exe in the HP Folder, for example: C:\Program Files (x86)\HP 

Now you search for all .exe files (yes, there are many of them) and one of them is just the scaning  program (it got a specific scnanning like logo). So you can start it and its as usually. 

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‎01-13-2021 10:05 AM

HP Recommended

The location of the Solution Center scan application seems to be C:\Program Files (x86)\HP\Digital Imaging\bin\hpiscnapp.exe

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‎01-13-2021 10:41 AM

HP Recommended

Hey @HermannH !

Hope your doing fine! 🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

MatheusH

I work on behalf of HP.
HP Support Community Moderator
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‎01-13-2021 10:42 AM

HP Recommended

Hey @HermannH !

Hope your doing fine! 🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

MatheusH

I work on behalf of HP.
HP Support Community Moderator
Was this reply helpful? Yes No

‎01-13-2021 10:43 AM

HP Recommended

Hey @HermannH !

Hope your doing fine! 🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

MatheusH

I work on behalf of HP.
HP Support Community Moderator
Was this reply helpful? Yes No

‎01-13-2021 10:43 AM

HP Recommended

Hey @HermannH !

Hope your doing fine! 🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

MatheusH

I work on behalf of HP.
HP Support Community Moderator
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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