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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Message 21 of 46
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HP Recommended

Hey @HermannH !

Hope your doing fine! 🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

MatheusH

I work on behalf of HP.
HP Support Community Moderator
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Message 22 of 46
Flag Post
HP Recommended

Hey @HermannH !

Hope your doing fine! 🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

MatheusH

I work on behalf of HP.
HP Support Community Moderator
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Message 23 of 46
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HP Recommended

The adobe flash player is not working.  somebody have a solutin for HP Photosmart Premium. 

 

I call the guy at the servive center and refuse to help. 

Level 3
34 33 1 16
Message 24 of 46
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HP Recommended

If you're trying to open the original HP scan software application that is part of Solution Centre, you can open the application hpiscnapp.exe in the folder C:\Program Files (x86)\HP\Digital Imaging\bin\ as a workaround.

 

UPDATE

I have tried to scan documents with the original HP scan software that can be accessed by using the executable I mentioned. You can save a scan as picture or pdf file, but you're limited to only one pdf page unfortunately 😒‌‌. Maybe it is better to use the "HP Scan and Capture" software for scanning multipage documents as pdf. This tool is available in the Microsoft Store and also offers you the opportunity to adjust the page size

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Message 25 of 46
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Hello Nelis81

thanks for the good idea , it works fine, but in my case , i can scan only jpg images , but i need only pdf documents.

You have any other idea to let it work ?

 

thx

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Message 26 of 46
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Ok sorry, i have seen the "scan and capture"-post to late.

Now i have tryed ,and all works fine and easy. For me the best solution.

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Message 27 of 46
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Hello: many thanks for this solution, it works! The HPPSD software check that I have not the solution center but when i want to get it, it happens that the loading address does not work:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-81532-2&lc=en&dlc=en&cc=us&...

So I am blocked !

 

 

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Message 28 of 46
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HP Recommended

It took me two days to  figure out this work around but it's a good solution that works every time!

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/HP-Solution-Center-does-not-work/m-p/7933933#M...

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Message 29 of 46
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HP Recommended

Please visit forum topic 'HP Solution Center Not Working (probably flash issue)' 

 

@Jim412 came with the steps needed and now I have got the Solution Center successfully running on W10 (64-bit version 20H2). See message n. 34 in the topic (https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Solution-Center-Not-Working-probably...

 

Good luck to everyone in following the road to success!

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Message 30 of 46
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HP Recommended

I'm getting this error when I try to update the HP Solution Center.

Service Unavailable - DNS failure

The server is temporarily unable to service your request. Please try again later.

Reference    #  11.3e721cb8.1610673482.795ef6

Too much overload? I'm on Win 7 64 bit; totally uninstalled the Flash player

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