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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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HP enterprise M506: Firmware install using a usb thumb drive

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HP enterprise M506

Hi, I have a HP enterprise M506 that has an error code 49.38.07.  When I power the printer on and off it will begin normal initialization process and then the error code pops up and I have no access via the control panel that would allow me to say print the configuration page to see the current firmware level.  I have powered it on and off both with the network cable attached and not  attached.  I cannot find a engine test button to by-pass the formatter and thought I should try a firmware upgrade with a usb drive but have not been successful in identifying this process.  Thoughts?

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