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‎02-28-2021 02:40 AM

HP Recommended
Product: HP envy 6032

Hello,

I bought this printer with the 5 months instant ink trial. I signed up straight away but it will not let me put in a code to activate the free trial! It just says the plan I clicked and I cannot activate my trial. i have the code page printed from printer. can someone please advise?

Category:
1 REPLY 1

‎03-01-2021 06:11 AM

HP Recommended

@Sonny25, Welcome to HP Support Community!

 

The free months will be auto-credited to your Instant Ink account after you have completed the enrollment. Check if the printer is enrolled in Instant Ink.

Refer to - Enrolling in HP Instant Ink. If you still have issues, we can help you with it.

 

We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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