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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
geri7
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HP printer is unable to connect to my wireless router

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Hello.  I'm currently staying in a motel and having trouble connecting my wireless HP printer to the Wifi.  Its a HP envy 5055.  Im thinking its due to a firewall, perhaps?  The error message says, "unable to connect to the network".  If this is not possible, I can connect with a cable.  so my question would be, what kind of cable would I need (name of the cable).  I have a Mac laptop.  thanks to anyone who can help!

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Kumar0307
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@geri7, Welcome to the HP Support Community!

 

The printers will not work on a guest/public network. A private network/router is required. You may use a printer USB cable to connect between the printer and the Mac.

For help with setup, refer to - HP printer setup (USB cable)

 

Alternatively, you may print using wifi direct if you do not have a USB cable.

Refer to - HP printer setup (Wi-Fi Direct)

Note: There will be no internet access while using wifi direct

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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