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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Th3_B0ss
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HP smart app does not find my printer HP Officejet K7100

HP Recommended
HP Officejet k&100
Microsoft Windows 10 (64-bit)

I have tried to load on my printer HP Officejet K7100 to my WIndows 10 64bit computer, but the app cannot find the printer which is using a usb cable and just keeps telling me that the printer is not connected to the computer, which it definitely is.

 

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ShlomiL
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HP Recommended

Hi,

The HP Smart app is intended for much newer models, it does not support an Officejet K7100 printer.

 

Follow the steps below to install your printer on a Windows 10 PC, see the 'How do I use the printer functions and settings?' section below:

https://support.hp.com/sk-en/document/ish_2224996-1993298-16

 

Shlomi



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