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02-22-2021 03:05 PM
02-22-2021 03:06 PM
My son told me to just use the Windows Scan and Fax feature instead of the HP app and it worked! I clicked on the windows key and typed in scan and fax and it came up. You can save to your computer or do anything the the HPSmart App does.
02-22-2021 03:21 PM
Yeah, you just need to find another app.
Also, "HP Printer Assistant" app that is probably already installed on your machine. Search for it using the Windows search function. It is a poor-man's version of the "HP Smart" app, but it has most of the functionality.
Also, the full / pay version of Adobe Acrobat has scanning functionality built in. You can use that too.