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‎09-06-2023 07:01 AM

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer

I cannot get my printer to stay setup and connected.  I am ready to pitch it.  This is my 4th time trying to get it set up AGAIN.   My last HP was perfect until it tanked.  

Category:
1 REPLY 1

‎09-09-2023 09:17 AM

HP Recommended

Hi @KathyRose,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer frequently getting disconnected.

 

Kindly refer to the steps on this video link and let me know if that fixes the issue.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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