Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-02-2023 04:41 AM

HP Recommended

Hello, I have 49. FF04 error on Laserjet 3015 printer

1 REPLY 1

‎02-02-2023 04:54 AM

HP Recommended

 

     Hello LIZZY1973 ,

 

Recommended action Hp Service Manual 1 Press CANCEL JOB to clear the print job from the printer memory. 2 Turn the printer off and then on. 3 Go to www.hp.com/go/lj4350_software. Select Download Drivers and Software. Check for the latest firmware image version at the bottom of the page. If this firmware image is newer than the one installed on the printer and the printer can receive a firmware update, download the newer firmware upgrade. 4 Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance. 5 If the message persists when using different software programs and attempting specific print jobs, disconnect all cables that connect the printer to the network or a computer. 6 Turn the printer off. 7 Remove all memory DIMMs or thirdparty DIMMs from the printer. (Do not remove the firmware DIMM in slot J1.) See Firmware DIMM (LJ 4200/4300 only). 8 Remove all of the EIO devices from the printer.
 
     Excellent Day.
 
    
Bernard42.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.